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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: +385 1 6651 111

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All fields marked with an asterisk (*) are mandatory.

(e.g. +385 1 6651 111 for HR)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.
Holiday Hours 2016

Please note that during Christmas holidays* there may be changes to the DHL Express operational schedule particularly on the following dates:

  • December 24, 2016 – Saturday – Closed
  • December 25, 2016 – Sunday – Closed
  • December 26, 2016 – Monday – Closed
  • December 31, 2016 – Saturday – Closed
  • January 01, 2017 – Sunday – Closed
  • January 06, 2017 – Friday – Closed
During these dates, pick-ups, deliveries and transit times may be impacted, globally. Normal service will resume on January 2, 2016.

DHL Express is constantly optimizing our service to keep our customer commitments and respond specifically to customers' requirements. Should you have any inquiry regarding your shipment, please contact Customer Service.

* December 25, 2016 and January 1, 2017 are Public Holiday in most of the countries globally.

Holiday Hours 2016

DHL Express will be closed and all services will not be available on the following holidays:

Sveti Stjepan – ponedjeljak 26.prosinac.2016.
Sveta tri kralja – petak 06.siječanj.2017.

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