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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: +385 1 6651 111

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All fields marked with an asterisk (*) are mandatory.

(e.g. +385 1 6651 111 for HR)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Dropping off or picking up a package at a DHL Service Point location?
Check hours of operation at your nearest location.
Holiday Hours 2020

Please note that during holidays there may be changes to the DHL Express operational schedule particularly on the following dates*:
  • January 01, – New Year (Wednesday) - Closed
  • January 06, – Epiphany (Monday) – Closed
  • April 12, – Easter (Sunday) – Closed
  • April 13, – Easter Monday (Monday) – Closed
  • May 01, – Labor day (Friday) – Closed
  • May 30, – Statehood Day (Saturday) – Closed
  • June 11, – Corpus Christi (Thursday) – Closed
  • June 22, – Anti-Fascist Resistance Day (Monday) – Closed
  • August 05, – Victory and Homeland Thanksgiving Day (Wednesday) – Closed
  • August 15, – Assumption of Mary (Saturday) – Closed
  • November 01, – All Saints Day (Sunday) – Closed
  • November 18, – Day of Remembrance (Wednesday) – Closed
  • December 25, – Christmas (Friday) – Closed
  • December 26, – St Stephan's Day (Saturday) – Closed
During these dates, pick-ups, deliveries and transit times may be impacted, globally. Normal service will resume on January 2, 2021.

DHL Express is constantly optimizing our service to keep our customer commitments and respond specifically to customers' requirements. Should you have any inquiry regarding your shipment, please contact Customer Service.

* December 25, 2020 and January 1, 2021 are Public Holiday in most of the countries globally.
 
 
 
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